MEET AND ASSIST SERVICES

9/4/2024

silhouette of man holding luggage inside airport
silhouette of man holding luggage inside airport

At OnePort, our Meet and Assist (MAAS) services are crafted to offer a seamless, stress-free experience for both crew members and passengers, ensuring that every aspect of your journey is taken care of with precision and professionalism. We understand that air travel can come with its share of challenges, which is why we provide a comprehensive range of support services to simplify your pre-flight and post-flight experience.

Our MAAS services include pre-flight crew visa support, ensuring that all necessary documents are arranged in advance for a hassle-free transit. Whether you’re operating in a country with complex visa requirements or need expedited assistance, we take care of all the details to ensure a smooth process. Our team is experienced in handling visa formalities for various nationalities, providing accurate, up-to-date guidance for efficient visa acquisition.

In addition to visa support, we also offer top-notch hotel accommodations tailored to the needs of both crew members and passengers. We have established relationships with a network of high-quality hotels, offering a range of options to suit different preferences and budgets. From luxury accommodations to more practical, budget-friendly options, our team ensures that you or your crew are comfortable and well-rested during layovers or extended stays.

Immigration clearance can be a complex and time-consuming part of any international journey, but at OnePort, we streamline this process to save you time and effort. Our dedicated team coordinates with immigration authorities to ensure that all required documentation is ready, allowing for quick and efficient clearance through customs and immigration. Whether you're arriving or departing, our team is there to facilitate a smooth transition through the airport.

For those needing airport transfers, OnePort provides reliable and comfortable transportation options to and from your destination. We manage all aspects of your ground transportation, ensuring punctual pick-ups and drop-offs that align with your flight schedule. Whether it's for a single individual or an entire crew, we offer a variety of vehicle options, from executive cars to larger transport vehicles, to meet your specific needs.

Additionally, we assist with air ticket bookings for crew members and passengers, coordinating travel arrangements to ensure everything is handled from departure to arrival. Whether you're arranging last-minute flights or managing multiple bookings, our team provides efficient, personalized support to secure the best travel options. We can also manage changes to travel plans, such as re-bookings or cancellations, with minimal hassle.

At OnePort, our MAAS services are designed to provide a worry-free experience, allowing crew members and passengers to focus on what matters most: their journey. Our highly trained staff ensures that every logistical detail is handled with care and precision, leaving no room for uncertainty or delays. From the moment you arrive at the airport to the moment you board your flight, OnePort is there to make sure every step of the process is as smooth and efficient as possible.

Whether you're flying into a bustling international airport or a smaller, regional airfield, our commitment to excellence in service means you can trust us to manage your travel arrangements with the highest level of professionalism. At OnePort, we don’t just meet expectations—we exceed them, delivering an exceptional travel experience from start to finish.